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    <lastmod>2025-01-23</lastmod>
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      <image:caption>From strategy to messaging and change comms to measurement. Check out our services to see how we can help.</image:caption>
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      <image:caption>Want to get a flavour of our work? Read our case studies.</image:caption>
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      <image:title>About</image:title>
      <image:caption>Teresa North Founder &amp; Consultant, Water Cooler Talk Teresa set up Water Cooler in 2011 after a 15-year career in internal communication. She landed her first comms job in 1996 before she knew that internal communication was even a thing. From there, she held in-house roles with Microsoft, Barclays Bank, Dow Jones, Prudential and UBS. Water Cooler helps clients with all aspects of internal communication.</image:caption>
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